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Independent garage operators believe that the burden of legislation and compliance is diverting their attention from their business, just as trading conditions have become tougher in the sector, according to the findings of the first Retail Motor Industry Federation (RMI) Independent Service and Repair Garage Survey.
The survey polled the members of the RMIs Independent Garage Association (IGA) to assess the sectors views on major issues including business trends, customer relations, and parts supply.
The survey found that:
While the survey indicates that businesses are operating in a tougher, more complicated businesses environment, the survey highlighted some interesting trends in the workshop:
Despite the economic climate, many businesses are still thinking about future investment. When asked about future capital investment plans for the current financial year:
Commenting on the results, RMI Director Sue Robinson said: The independent garage sector is going through some tough times, but there are still positive signs, and many businesses are still looking towards the future. The need to invest in that future seems to be recognized, and the IGA will continue to support its members, to help them to grow their way out of the current economic situation and into success.
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